Support

We'd love to hear from you.

Whether you have a question about our courses, need help choosing the right program, or simply want to say hello: we're here to help. Reach us in the way that works best for you.

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For questions about courses, payments or your account.

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Free intake call

Discuss your goals and find the right starting point.

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Frequently asked questions

Quick answers.

The questions we hear most. Can't find yours? Send us a message or book a free intake call.

How do I know which course is right for me?

If you're not sure where to start, book a free intake call. We'll discuss your goals, experience and learning style and recommend the best program for you.

Do I need any prior knowledge of Arabic?

No. We offer courses for complete beginners as well as learners who already have some experience.

What dialects do you teach?

We teach Modern Standard Arabic plus the major dialects, including Levantine, Egyptian, Moroccan and Khaliji. You can choose MSA or explore several.

Are the lessons live or pre-recorded?

It depends on the course. Some programs are fully self-paced with pre-recorded lessons, while others include live one-on-one or group sessions.

Can I join from outside the Netherlands?

Absolutely. All our lessons are online, so you can join from anywhere in the world.

How long will I have access to my course?

Most courses offer 1 year of access, and some intensive programs include lifetime access to the materials. This is stated clearly on each course page.

What's the refund policy?

We offer a 14-day money-back guarantee. If you're not satisfied within 14 days of purchase, contact us at [email protected] for a full refund.

Do you offer certificates?

Yes. Students receive a certificate of completion.